Data Controller

The data controller responsible for processing personal data through this website is:

TEDi GmbH & Co. KG
Brackeler Hellweg 301
44309 Dortmund
Germany

Email:

Personal Data We Collect

The personal data we process depends on how you use the website and which services you request.

• Name, email address, telephone number, and contact details.
• Billing address, delivery address, and order information.
• Products purchased, order value, delivery status, and return information.
• Messages and information submitted through contact forms or email.
• IP address, browser type, device information, and website activity.
• Cookie preferences and consent records.

Purposes and Legal Bases

Personal data is processed only when there is an appropriate purpose and legal basis.

Payment Processing

Payments are processed through the payment methods and payment providers displayed during checkout.

Payment providers may independently process information required to authorise the transaction, prevent fraud, comply with legal duties, and complete the payment.

We do not ask customers to provide complete payment card numbers, security codes, account passwords, or banking login details by email.

Cookies and Similar Technologies

This website may use cookies and similar technologies to operate essential website functions and remember user choices.

Essential technologies

These technologies may be required for the shopping cart, checkout, account security, language settings, and cookie preferences.

Optional technologies

Analytics, personalisation, and advertising technologies should only be activated where the required choice or consent has been obtained.

Available cookie settings can be reviewed or changed through the cookie preference tool shown on the website.

Service Providers and Recipients

Personal data may be provided to service providers only where it is necessary for the relevant service.

• Website hosting and technical service providers.
• Payment processors, banks, and fraud-prevention providers.
• Warehousing, shipping, and delivery providers.
• Customer service and communication providers.
• Accounting, legal, tax, and professional advisers.
• Analytics or advertising providers where permitted and enabled.
• Public authorities where disclosure is legally required.

Personal data is not disclosed to unrelated parties for their own purposes without an appropriate legal basis.

International Data Transfers

Some service providers may process personal data outside Germany or the European Economic Area.

Where required, appropriate safeguards are used for such transfers, such as an adequacy decision, approved contractual clauses, or another lawful transfer mechanism.

Data Retention

Personal data is retained only for as long as it is needed for the purpose for which it was collected.

• Order and transaction records may be retained for statutory accounting, tax, warranty, and record-keeping periods.
• Customer service correspondence may be retained while an enquiry, return, complaint, or legal matter remains open.
• Technical and security logs may be retained for a limited period where needed to protect the website and investigate misuse.
• Data processed on the basis of consent may be retained until consent is withdrawn, unless another legal basis applies.

Data Security

Reasonable technical and organisational measures are used to protect personal data against unauthorised access, accidental loss, alteration, or disclosure.

No website or electronic transmission method can guarantee absolute security. Customers should also protect their account passwords and avoid sending sensitive payment information by email.

Your Data Protection Rights

Subject to the conditions of applicable data protection law, you may have the following rights:

• Request access to personal data held about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of personal data in applicable circumstances.
• Request restriction of processing.
• Receive certain personal data in a portable format.
• Object to processing based on legitimate interests.
• Object at any time to direct marketing.
• Withdraw consent without affecting earlier lawful processing.

We may need to verify your identity before responding to a data protection request.

Right to Lodge a Complaint

You may lodge a complaint with a competent data protection supervisory authority if you believe that personal data has been processed unlawfully.

You may contact the authority responsible for your place of residence, place of work, or the location of the alleged infringement.

Changes to This Policy

This Privacy Policy may be updated when website functions, service providers, legal requirements, or data-processing activities change.

The current version and its revision date will be published on this page.